Who We Are
MySurveyChoice is an online survey panel that connects research participants with market research opportunities. We are committed to handling your personal data responsibly, transparently, and securely.
If you have questions about this policy, contact us at privacy@mysurveychoice.com.
Data We Collect
We collect personal data when you register, use the platform, or participate in surveys:
| Category | Data Collected | Purpose |
|---|---|---|
| Identity | First name, last name, date of birth, age, gender | Account creation, survey eligibility matching |
| Contact | Email address, postal/ZIP code, state, country | Account management, survey invitations, reward payments |
| Profile | Employment status, job title, industry, household income, education level | Survey qualification and matching |
| B2B Professional | Company size, seniority level, purchasing authority, industry sector | B2B survey eligibility and matching |
| Healthcare (HCP) | Medical profession, specialization, prescribing authority, work setting | Healthcare professional survey eligibility |
| Survey Responses | Answers provided during survey participation | Research fulfillment for our clients |
| Technical | IP address, device type, browser, session data | Security, fraud prevention, platform optimization |
| Financial | PayPal email (for reward redemption only) | Processing reward payments |
Data We Do Not Collect
We do not collect payment card details, Social Security Numbers, government ID numbers, biometric data, or genetic data.
How We Use Your Data
- Account management: Creating and maintaining your MySurveyChoice member account
- Survey matching: Matching your profile against available surveys to determine eligibility
- Survey invitations: Sending you relevant survey opportunities by email or within the platform
- Reward processing: Crediting, tracking, and paying out earned rewards
- Quality assurance: Detecting and preventing fraudulent or duplicate survey responses
- Research fulfillment: Delivering anonymized survey data to our research clients
- Platform improvement: Analyzing usage patterns to improve performance and user experience
- Legal compliance: Meeting our obligations under applicable US and Canadian laws
Data Sharing & Third Parties
Research Clients
Survey responses are shared with our research clients in aggregated or anonymized form only. We never share your name, email address, or any directly identifying information with research clients.
Service Providers
- Hosting & infrastructure: Server hosting providers
- Email delivery: Email service providers for survey invitations and account communications
- Payment processing: PayPal (for reward redemption — only necessary payment data is shared)
- Security: Fraud detection and IP verification services
Legal Disclosures
We may disclose personal data to law enforcement where required by applicable law, court order, or to protect the rights and safety of our users.
Cookies & Tracking
We use cookies to maintain your login session, prevent fraud, track survey completion, and improve platform performance. For full details, see our Cookie Policy.
You can manage cookie preferences through the consent banner on your first visit or through your browser settings. Disabling essential cookies will prevent you from logging in or participating in surveys.
Data Retention
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & profile data | Duration of membership + 2 years | Service delivery, legal compliance |
| Survey response data | Up to 7 years | Research integrity, client obligations |
| Financial/reward records | 7 years | Tax and accounting obligations |
| Technical/log data | 12 months | Security and fraud prevention |
| Inactive accounts | 24 months after last activity | Platform hygiene |
When data is no longer required, it is securely deleted or anonymized.
Data Security
- Encryption: All data transmitted between your browser and our servers is encrypted via TLS/HTTPS
- Password security: Passwords are hashed using industry-standard algorithms — we never store plaintext passwords
- Access controls: Personal data is accessible only to authorized personnel on a need-to-know basis
- Fraud detection: Automated systems monitor for suspicious activity, VPN usage, duplicate accounts, and data abuse
- Database security: Production databases are protected with restricted access and regular backups
Your Rights — United States (CCPA / CPRA)
If you are a US resident, the California Consumer Privacy Act (CCPA) and applicable state privacy laws grant you the following rights:
Residents of Virginia, Colorado, Connecticut, Utah, and other US states with applicable privacy laws are extended equivalent rights to the greatest extent practicable.
Your Rights — Canada (PIPEDA)
If you are a Canadian resident, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) grants you the following rights:
- Right of Access: Request access to personal information we hold about you
- Right to Correction: Challenge the accuracy and completeness of your information and request amendments
- Right to Withdraw Consent: Withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
- Right to Complain: File a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca
To exercise your rights, contact privacy@mysurveychoice.com. We respond within 30 days.
Children's Privacy
This policy is compliant with the Children's Online Privacy Protection Act (COPPA) and equivalent Canadian provisions regarding minors.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes:
- We will update the "Last updated" date at the top of this page
- We will notify registered members by email if changes materially affect your rights
- We will display a prominent notice on the platform for 30 days following significant changes
Your continued use of MySurveyChoice after the effective date constitutes acceptance of the updated policy.
Contact Us
- Privacy requests: privacy@mysurveychoice.com
- General support: support@mysurveychoice.com
- Subject line: "Privacy Request — [Your Right]"
Regulatory Authorities
- United States: Federal Trade Commission (FTC) — ftc.gov
- California: California Privacy Protection Agency — cppa.ca.gov
- Canada: Office of the Privacy Commissioner — priv.gc.ca