We collect information from Panel members during and after registration, including, without limitation, during participation in a survey and in connection with the receipt and redemption of rewards and incentives. Information may be collected in various ways, including inquiry forms, registration forms, surveys, and contests. Centico Research collects additional data included in your member profile you submit voluntarily. When you sign up for a Panel you will be asked to provide certain Personal Data and demographic information, including but not limited to your name, address, telephone numbers, email address, date of birth, racial and gender information.
In addition to the collection of Personal Data mentioned above, during and subsequent to the registration process, you may be asked to voluntarily provide or disclose Sensitive Data. “Sensitive Data” means Personal Data that discloses or reveals health and medical conditions, sexual orientation or sexual life, political opinions/views, race/ethnic origin, religious and philosophical beliefs and trade-union membership. Sensitive Data is used to target survey opportunities to you. You may refuse to answer certain questions or discontinue participation at any time.
When you join a Panel, we ask you to provide us with information such as your name, telephone number, and email address. We may use this information to send you a test email or text message, or make a test call and to confirm your identity. If you use Facebook to sign up, Facebook may share some of the information that you have provided to them with us. When you participate in surveys, you may be asked for your personal opinions, as well as demographic information, such as your age, type of job, and household composition.
We may also collect your telephone number in order to better facilitate your use of the Services. By way of example, and without any limitation, we may use your telephone number to identify you, or to send you reminders or other information, via voice or text message, about Surveys you have participated in, or about future Survey or other opportunities. We will not use your telephone number for sales or marketing purposes. By giving us your telephone number, you expressly consent to receive a phone call or a text message from us.
We may also collect certain information automatically, such as information about: (i) your device or computer and its capabilities, including, but not limited to, the operating system, IP address, device carrier, device type, time zone, network status, browser type, browser identifier, location and other information that alone or in combination may be used to uniquely identify your device or computer; and (ii) your activities in connection with Centico Research Services, including, without limitation, survey data and responses, and reward, incentive, and/or sweepstakes information. We also collect information about you through the Centico Research Panel Application including clicks, user actions and interactions, metadata, change states, and other actions through the CR panel app. Specific examples of this information, and the technology that collects it, are below:
Cookies: Cookies are small information packets sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server, which enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies. Session cookies expire when you close your browser. Persistent cookies remain on your device or computer indefinitely until deleted. We may use session and persistent cookies for several purposes including, without limitation, to provide a better survey experience, quality control, validation, to enable or facilitate survey participation, tracking of completed surveys or other completed actions, and for fraud detection and/or prevention. Cookies help us recognize your browser and capture and remember certain information that you previously shared with us, such as your setting preferences. In order to use Centico Research, you must have cookies enabled on your browser.
We may obtain personal and demographic information from third parties, including, but not limited to, information services bureaus. We may use the personal and demographic information for various purposes, including, without limitation, data validation, data append and fraud detection purposes.
Furthermore, when you use the Centico Research Panel Application, we collect information to identify you as a user of our Services. The Centico Research Panel Application collects information on your online activity, such as visiting websites and using other panel applications, and analyzes your information to build an individual profile to help us build and improve our Services.
We may disclose personal information and other information collected to third parties as follows:
2. Under applicable law or in response to a subpoena or an order of a court or government agency.
3. To establish, exercise, or defend legal claims of an individual or Centico Research.
4. To establish or exercise our legal rights.
5. If we believe disclosure is necessary to investigate, prevent, or take action regarding illegal activity, suspected fraud or other wrongdoing.
7. In connection with a corporate change such as a merger, our acquisition by another company, or a partial or total sale of our assets.
8. To authorized agents and/or vendors and subcontractors and clients, partners, who are providing services, including, without limitation, data append services, data validation services, fraud detection and/or prevention services, database-matching services, coding services, data segmentation services, and reward, and incentive related services, as well as market research partners that provide surveys.
9. Your information may be shared with third parties in aggregate form. Aggregated data does not include personally identifiable information. This means that your survey responses may be combined with the responses of others who participate in surveys and those gathered responses are reported to the third party that commissioned the study.
We hold personal information in our own secure databases located inside US. All personal information is encrypted with AES 1024Bit cryptography to prevent unauthorized access to personal information.
If you do not provide us with the personal information we request or require, we may not be able to provide our services to you or may not be able to do so to the same standards.
As per Indian Privacy Protection Act 2019, Personal information related to users based in India is stored in datacenters located in Mumbai, India and is encrypted with same standards.
We will not share your name, email address, or phone number with the Third Party MR Companies. In connection with the sharing of your information with a Third Party MR Company, your information may be transferred and stored outside of your country of residence, including, without limitation, in the United States. If you have any questions about this data sharing please contact [contactus at SurveyChoice surveys ] using the details below or alternatively you can opt-out of the SurveyChoice surveys Survey Panel here. Your participation in such survey opportunities does not entitle you to any benefits offered by, or membership with, the Third Party MR Companies.
We may also share your personal information and/or social-demographic information, including, without limitation, a unique identification number (“UID”), postal code, gender, marital status, education, ethnicity/race (where permitted by applicable law), employment related information, and non-personally identifiable information on household members, with third party sample/market research companies (individually each a “Third Party MR Company” and collectively the “Third Party MR Companies”) for the purpose of identifying survey opportunities that you may be eligible for through the Third Party MR Companies. If you are eligible for a survey opportunity, the Third Party MR Company will provide your unique identification number and a survey link to us and we will invite you to participate in the survey.
Though we make every effort to preserve your privacy, we may need to disclose personal information when required by law, where we have a good-faith belief that such action is necessary to comply with a judicial proceeding or administrative legal, a criminal investigation, a court order, or legal process served on our Web site. We may also share your personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SurveyChoice surveys , or as otherwise required by law.